Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open an account at n3h and use our lobby — covering everything from how your wallet works to…

Account eligibility depends on local lawWallet rules apply from day oneDisputes handled per these termsAvailable where local law permits
n3h Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you believe a term has been applied incorrectly to your account, our support team can clarify and escalate where needed.

Live Chat Open the chat window inside your account dashboard to speak with an agent about any clause, account decision, or enforcement action tied to these terms. Available around the clock.
Email Support Write to our terms and compliance team at the address shown in your account settings. Include your account ID and the specific clause you are querying for a faster resolution.
Help Centre Our help centre hosts plain-language explanations of the most common terms queries — account closure, wallet disputes, and eligibility checks — so you can find answers without waiting for an agent.
HOW WE OPERATE

How n3h Handles Your Account Under These Terms

Our commitment under these terms is to process your data lawfully, secure your account against unauthorised access, and give you clear paths to raise a dispute or request a change to your…

Data Handling

We collect only the data needed to verify your identity, process transactions via UPI, Paytm, or PhonePe, and comply with applicable law. We do not sell your data to third-party marketers.

Cookie Policy

Cookies on n3h are used for session management, fraud detection, and performance analytics. You can manage non-essential cookies through the preference centre linked in our footer.

Account Security

Your account is protected by password hashing and optional two-factor authentication. Under these terms, you are responsible for keeping your login credentials confidential and reporting any suspected breach immediately.

Data Retention

We retain your account and transaction records for the period required by applicable financial regulations. After that period, data is securely deleted or anonymised in line with our retention schedule.

Who to Contact

For data access requests, corrections, or deletion requests under applicable privacy law, contact our Data Officer at the email listed in your account settings. We respond within 30 days.

Requesting Changes

You may request a correction to your account details or a copy of the data we hold at any time by submitting a written request through live chat or email, quoting your account ID.

Common Questions About These Terms

The answers below address the queries we receive most often about how these terms apply to your account, your data, and your rights as an account holder at n3h.

These terms apply to anyone who opens an account at n3h and uses our platform where local law permits. By registering, you confirm you have read and agreed to every clause before making any deposit or placing any wager.

We do not make material changes without notice. We email you before any significant revision takes effect. Minor corrections such as typos or formatting changes may be made without a formal notice period.

Under the technical fault clause, rounds affected by a verified server or stream error are voided and any stakes returned to your wallet. You can report a suspected fault through live chat within 72 hours of the round.

Submit a written data access request to our Data Officer via the email in your account settings, quoting your account ID. We will compile and send your data within 30 days of receiving the request.

Accounts may be suspended for breach of these terms, suspected fraud, identity verification failure, or where local law requires restriction. We notify you by email when a suspension is applied, with a reason and appeal path.

Yes. All deposits and withdrawals processed via UPI, Paytm, or PhonePe are governed by the wallet clause in these terms. Transaction disputes must be raised within 14 days of the date shown on your account statement.

Email our compliance team with your account ID, the clause you believe was misapplied, and any supporting evidence. We review disputes within five working days and communicate our decision in writing.